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Journey to SAP S/4HANA intelligent enterprise: is there a risk in transitions?

Author

Listed:
  • Victor Chang
  • Praveen Arunachalam
  • Qianwen Ariel Xu
  • Perk Lin Chong
  • Charalampos Psarros
  • Jie Li

Abstract

This paper aims to evaluate the transition from conventional SAP to a business solution called S/4HANA, and understand the attached risks and challenges. The study starts with an introduction of the SAP ERP system and S/4HANA. Then, the implementation methodologies for the transition are analysed. The research object is an organisation transitioned to S/4HANA recently. Lastly, the business offerings of S4HANA would be discussed that make life easier on implementation. This research employs a mixed method. Statistical analysis is employed to analyse the data collected from questionnaires and assess the awareness and experience during the transition to S/4HANA. In addition, a qualitative approach based on interviews is used to identify the risks and challenges of the transition. The research finds that although a transition is not as smooth as thought by many organisations as just a migration, it is a need for organisations in this highly completive digital economy.

Suggested Citation

  • Victor Chang & Praveen Arunachalam & Qianwen Ariel Xu & Perk Lin Chong & Charalampos Psarros & Jie Li, 2023. "Journey to SAP S/4HANA intelligent enterprise: is there a risk in transitions?," International Journal of Business Information Systems, Inderscience Enterprises Ltd, vol. 42(3/4), pages 503-541.
    • Handle: RePEc:ids:ijbisy:v:42:y:2023:i:3/4:p:503-541
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