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Information culture effect on e-commerce adoption in small and medium enterprises: a structural equation modelling approach

Author

Listed:
  • Mohammed A. Al-Sharafi
  • Fadi A.T. Herzallah
  • Qasim Alajmi
  • Muriati Mukhtar
  • Ruzaini Abdullah Arshah
  • Derar Eleyan

Abstract

For several years, great effort has been devoted to the study of e-commerce adoption. However, studies on the effect of information culture as internal organisational factors on e-commerce adoption are still lacking. Therefore, the aim of this study is to propose a model to examine the information culture factors affecting e-commerce adoption. To achieve this, the study used a survey that administered to 250 managers of small and medium-sized enterprise (SMEs) in Palestine. The partial least squares structural equation modelling (PLS-SEM) with the help of the SmartPLS 3.0 software was employed to validate the developed model and hypotheses. The empirical results revealed that information control and information integrity were significant factors in predicting e-commerce adoption. However, information formality and information proactiveness failed to predict e-commerce adoption. The factors presented in this study can be adopted by SMEs in assessing and forecasting the success of e-commerce adoption.

Suggested Citation

  • Mohammed A. Al-Sharafi & Fadi A.T. Herzallah & Qasim Alajmi & Muriati Mukhtar & Ruzaini Abdullah Arshah & Derar Eleyan, 2020. "Information culture effect on e-commerce adoption in small and medium enterprises: a structural equation modelling approach," International Journal of Business Information Systems, Inderscience Enterprises Ltd, vol. 35(4), pages 415-438.
  • Handle: RePEc:ids:ijbisy:v:35:y:2020:i:4:p:415-438
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    Cited by:

    1. Ahmed Saleh Al-Matari & Rozita Amiruddin & Khairul Azman Aziz & Mohammed A. Al-Sharafi, 2022. "The Impact of Dynamic Accounting Information System on Organizational Resilience: The Mediating Role of Business Processes Capabilities," Sustainability, MDPI, vol. 14(9), pages 1-22, April.
    2. Mohammed A. Hajar & Ammar Ahmed Alkahtani & Daing Nasir Ibrahim & Mohammed A. Al-Sharafi & Gamal Alkawsi & Noorminshah A. Iahad & Mohd Ridzuan Darun & Sieh Kiong Tiong, 2022. "The Effect of Value Innovation in the Superior Performance and Sustainable Growth of Telecommunications Sector: Mediation Effect of Customer Satisfaction and Loyalty," Sustainability, MDPI, vol. 14(10), pages 1-20, May.

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