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Preventing business and information technology misalignment when introducing technology changes

Author

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  • Oscar Avila
  • Kelly Garcés

Abstract

Organisations introduce changes in order to adapt themselves to the extremely changing context. These changes often impact information technology (IT) and business domains. In most of the cases, the scope of the organisational elements in these domains requiring adaptation is not well defined, leaving out elements, which can lead to misalignment. Thus, it is important to know the impact scope with the purpose of performing a full adaptation. When reviewing the literature in the business-IT alignment research field, we found that there are no works dealing with this aspect. However, several works in adjacent areas have studied change management. In this paper, we report a systematic review of related work in these areas and extract a set of clues applicable to the business-IT alignment domain which results in a change analysis framework and a set of rules to estimate impact scope and potential adaptation. Framework elements and rules are illustrated by means of an industrial case study.

Suggested Citation

  • Oscar Avila & Kelly Garcés, 2018. "Preventing business and information technology misalignment when introducing technology changes," International Journal of Business Information Systems, Inderscience Enterprises Ltd, vol. 28(3), pages 315-341.
    • Handle: RePEc:ids:ijbisy:v:28:y:2018:i:3:p:315-341
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