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Evaluation of the StrAli-BPM approach: strategic alignment with BPM using agreements in different levels

Author

Listed:
  • Guilherme B.M. Salles
  • Marcelo Fantinato
  • Vitor Almeida Barros
  • João Porto De Albuquerque

Abstract

Business process modelling languages do not usually represent non-functional requirements, focusing only on the functional ones. In order to fill this gap, the StrAli-BPM (strategic alignment with BPM) approach was presented. StrAli-BPM is divided in BLA@BPMN and BLA2SLA: the former extends BPMN to embody non-functional requirements through business level agreements (BLAs); the latter supports the creation of a set of service level agreements (SLAs) based on a particular BLA. This paper describes the results obtained with the evaluation of StrAli-BPM. The approach was evaluated by a proof of concept, based on prototype tools, which enabled us to verify its technical applicability. Moreover, a survey was conducted, in qualitative terms, with a panel of experts. As a result, StrAli-BPM was well accepted by the experts who judged it as important and necessary to completely cover the BPM lifecycle. Some lessons learned from both evaluations are presented.

Suggested Citation

  • Guilherme B.M. Salles & Marcelo Fantinato & Vitor Almeida Barros & João Porto De Albuquerque, 2018. "Evaluation of the StrAli-BPM approach: strategic alignment with BPM using agreements in different levels," International Journal of Business Information Systems, Inderscience Enterprises Ltd, vol. 27(4), pages 433-465.
    • Handle: RePEc:ids:ijbisy:v:27:y:2018:i:4:p:433-465
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