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A stitch in time saves nine: the role of moral judgement in reducing internet policy violations

Author

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  • Matthew Campbell
  • Jordan Shropshire
  • Antonis Stylianou

Abstract

Internet access has become ubiquitous in many organisations. While employees need this access to perform their duties, many studies report a large percentage of employees use their work internet access in violation of organisational policies. These activities can result in reduced efficiency, increased vulnerability to cyber-attack, and legal liability. Although firms vary according to their acceptable personal internet use policies, they tend to provide generic usage guidelines which do not provide a clear basis for decision making. We argue that the decision to use company internet resources for personal use is largely a moral decision, a fact which has been previously overlooked in research and in practice. In this study, we create and test a predictive model which is framed using moral judgement. The model is confirmed using a survey of 787 knowledge workers. Our results suggest that organisations should incorporate moral guidelines in their acceptable internet use policies.

Suggested Citation

  • Matthew Campbell & Jordan Shropshire & Antonis Stylianou, 2017. "A stitch in time saves nine: the role of moral judgement in reducing internet policy violations," International Journal of Business Information Systems, Inderscience Enterprises Ltd, vol. 24(3), pages 369-386.
    • Handle: RePEc:ids:ijbisy:v:24:y:2017:i:3:p:369-386
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