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Presentation of the model for readiness assessment of ERP implementation in Iranian small and medium enterprises

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  • Mahboobeh Mohammadkazem
  • Babak Shirazi
  • Majid Aarabi

Abstract

In recent years, with the enterprise resource planning (ERP) systems production for small and medium enterprise (SMEs), the demand has increased due to ERP implementation in SMEs. These systems are one of the latest information technologies which can help SMEs to overcome their limitations. However, due to the limited resources in small and medium enterprises, if the implementation project is unsuccessful, the chance of surviving or re-achieving the previous status seems to be unlikely. Therefore, it is necessary to represent a model for assessing the readiness of SMEs which take into consideration the specific characteristics and critical success factors of the enterprises. A model that can identify the weaknesses of enterprises prior to the establishment of ERP system. So, this paper proposes a new framework based on INQA model for assessing the readiness of small and medium enterprises in Iran to perform the ERP project. In this model, organisational readiness is examined in five areas named, management, processes, employees, resources, and particular area for ERP. This strategy can be used to determine the current status of enterprise and identify necessary changes prior to system implementation.

Suggested Citation

  • Mahboobeh Mohammadkazem & Babak Shirazi & Majid Aarabi, 2016. "Presentation of the model for readiness assessment of ERP implementation in Iranian small and medium enterprises," International Journal of Business Information Systems, Inderscience Enterprises Ltd, vol. 23(4), pages 456-481.
    • Handle: RePEc:ids:ijbisy:v:23:y:2016:i:4:p:456-481
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    Cited by:

    1. Douglas Chiguvi & Elvis Madondo & Zenzo Dube, 2019. "The Importance of Customer Relationship Management in the Local Government Authorities in Zimbabwe," Applied Economics and Finance, Redfame publishing, vol. 6(6), pages 15-29, November.

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