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Working smarter or working harder? Complementary relationship between extent of IS use and nature of IS use

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  • Vikas Jain
  • Shivraj Kanungo

Abstract

With ever increasing investments in information technologies, organisations still continue to struggle to identify ways to improve technology enabled productivity of their employees. In this paper, we explore the complementary relationship between extent of IS use (time spent using IS) and post-adoptive IS-use behaviour of individuals. Through a survey of 246 individuals, we provide empirical evidence of complementary role of nature of IS use in influencing performance impacts of IS at the individual level. The contributions of this study to IS value research are two-fold. Firstly, it provides empirical evidence of complementary relationship between antecedents of IS-enabled productivity at the individual level. Secondly, it highlights the significance of nature of IS use in influencing IS-enabled productivity. We provide managerial implications of these significant research findings by discussing how to leverage the value of information systems at the individual level.

Suggested Citation

  • Vikas Jain & Shivraj Kanungo, 2016. "Working smarter or working harder? Complementary relationship between extent of IS use and nature of IS use," International Journal of Business Information Systems, Inderscience Enterprises Ltd, vol. 21(4), pages 512-540.
    • Handle: RePEc:ids:ijbisy:v:21:y:2016:i:4:p:512-540
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