IDEAS home Printed from https://ideas.repec.org/a/ids/ijbisy/v18y2015i4p422-436.html
   My bibliography  Save this article

Success factors of online services in Kathmandu, Nepal: an empirical analysis

Author

Listed:
  • Shisir Prasad Manandhar
  • Seunghyun Kim
  • Junseok Hwang

Abstract

The study investigated the factors related to the successful implementation of online e-government service delivery mechanism in Kathmandu, Nepal. The approach taken was based on DeLone and McLean IS success model, with data gathered through a questionnaire. System quality has significant relations with intention to use and net benefits that online services would bring about, while the constructs in information quality and service quality were also significant; however, they were identified as implementation barriers. The study concludes that the successful implementation of online services depends on the system quality which functions as an integral part of all quality measures in the Nepalese perspective.

Suggested Citation

  • Shisir Prasad Manandhar & Seunghyun Kim & Junseok Hwang, 2015. "Success factors of online services in Kathmandu, Nepal: an empirical analysis," International Journal of Business Information Systems, Inderscience Enterprises Ltd, vol. 18(4), pages 422-436.
    • Handle: RePEc:ids:ijbisy:v:18:y:2015:i:4:p:422-436
    as

    Download full text from publisher

    File URL: http://www.inderscience.com/link.php?id=68479
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Hamood Mohd. Al-Hattami, 2021. "Validation of the D&M IS success model in the context of accounting information system of the banking sector in the least developed countries," Journal of Management Control: Zeitschrift für Planung und Unternehmenssteuerung, Springer, vol. 32(1), pages 127-153, March.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ids:ijbisy:v:18:y:2015:i:4:p:422-436. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sarah Parker (email available below). General contact details of provider: http://www.inderscience.com/browse/index.php?journalID=172 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.