IDEAS home Printed from https://ideas.repec.org/a/ids/ijbire/v15y2018i3p381-402.html
   My bibliography  Save this article

Prevention of water leakage in the shallow well jet pump through the application of total quality function deployment technique

Author

Listed:
  • K. Sivasamy
  • C. Arumugam
  • S.R. Devadasan
  • R. Murugesh
  • S. Venkatachalam
  • V.M.M. Thilak

Abstract

Engineers and managers have been adopting quality function deployment (QFD) technique to translate the voice of customers into technical parameters and values for improving the quality of products. During the recent years, certain difficulties of applying QFD in practice have been reported. In order to overcome these difficulties, the researchers have been evolving advanced models of QFD. In the research being reported here, one of such advanced models namely total quality function deployment (TQFD) was applied in a manufacturing company to prevent water leakage in a type of pump called shallow well jet pump. The solutions evolved were implemented by releasing the work instructions in this company. This experience indicated that TQFD is a suitable technique for translating the voice of customers into technical languages in a manufacturing company in which employees possess inadequate expertise to develop House of Quality of QFD technique.

Suggested Citation

  • K. Sivasamy & C. Arumugam & S.R. Devadasan & R. Murugesh & S. Venkatachalam & V.M.M. Thilak, 2018. "Prevention of water leakage in the shallow well jet pump through the application of total quality function deployment technique," International Journal of Business Innovation and Research, Inderscience Enterprises Ltd, vol. 15(3), pages 381-402.
  • Handle: RePEc:ids:ijbire:v:15:y:2018:i:3:p:381-402
    as

    Download full text from publisher

    File URL: http://www.inderscience.com/link.php?id=89755
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ids:ijbire:v:15:y:2018:i:3:p:381-402. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sarah Parker (email available below). General contact details of provider: http://www.inderscience.com/browse/index.php?journalID=203 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.