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Role of justice perceptions and social exchange in enhancing employee happiness

Author

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  • Hema Bajaj
  • Venkat R. Krishnan

Abstract

This study looks at procedural, distributive, and interactional justice as antecedents of perceived organisational support (POS) and leader-member exchange (LMX). It also looks at the effect of all these on positive and negative affect. It was hypothesised that all the three justice variables would be positively related to POS, and interactional justice and POS would be positively related to LMX. It was also hypothesised that both POS and LMX would be positively related to positive affect and that POS, LMX, and positive affect would be negatively related to negative affect. Data were collected from 262 managers of a large multi-division Indian Company in the manufacturing space. All respondents had spent at least six months working with their current supervisors. Structural equations modelling was used to test the goodness of fit of the hypothesised model. All hypotheses except the relationship between LMX and negative affect were supported. Ability of workplace events to mould our private world and the obscuring of boundaries between work and personal lives are discussed.

Suggested Citation

  • Hema Bajaj & Venkat R. Krishnan, 2016. "Role of justice perceptions and social exchange in enhancing employee happiness," International Journal of Business Excellence, Inderscience Enterprises Ltd, vol. 9(2), pages 192-209.
  • Handle: RePEc:ids:ijbexc:v:9:y:2016:i:2:p:192-209
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    Cited by:

    1. Md. Alamgir Hossain & Most. Nirufer Yesmin & Nusrat Jahan & Minho Kim, 2021. "Effects of Service Justice, Quality, Social Influence and Corporate Image on Service Satisfaction and Customer Loyalty: Moderating Effect of Bank Ownership," Sustainability, MDPI, vol. 13(13), pages 1-13, July.

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