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Mobile payment value networks: designing a collaboration tool to approach key partnership issues

Author

Listed:
  • Denis Dennehy
  • Frederic Adam
  • Fergal Carton

Abstract

Over the past decade, the mobile payment (m-payment) phenomenon has been approached by researchers from diverse backgrounds, each providing a new perspective to this complex topic. Yet, the search for a universal m-payment solution remains elusive. The authors have adopted a design science research approach as it is a problem solving research paradigm that seeks to design and evaluate innovative artefacts with the desire to improve an environment. By adopting a design science research approach, a collaboration tool in the form of a Partnership Management Canvas (PMC) is designed and evaluated through a series of focus groups with over eighty practitioners. The PMC provides practitioners with a common platform that enables them to approach key partnership issues when forming of an m-payment value network. As design science research is a research paradigm that is frequently misunderstood and even resisted by some researchers, it is logical that the paper commences by clarifying what is design science research.

Suggested Citation

  • Denis Dennehy & Frederic Adam & Fergal Carton, 2015. "Mobile payment value networks: designing a collaboration tool to approach key partnership issues," International Journal of Business Excellence, Inderscience Enterprises Ltd, vol. 8(4), pages 396-416.
    • Handle: RePEc:ids:ijbexc:v:8:y:2015:i:4:p:396-416
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