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Competencies and organisational culture: an impact analysis to determine managerial effectiveness

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  • Mahak Mahajan
  • Hemant Bhanawat
  • B.P. Bijay Sankar
  • Jai Kumar Sharma

Abstract

This study focuses on competencies and their role in increasing employees' effectiveness in the higher educational institutions (HEIs) in Delhi-NCR. Additionally, the significance of organisational culture in improving the performance of these employees was also taken into consideration. This exploratory study has used a structured questionnaire to collect the data from executives, administrative and academic employees as respondents who were chosen from Delhi-NCR using a multi-stage sampling technique. One hundred sixty usable samples were gathered and analysed for factor analysis using SPSS and AMOS version 22.0. The results highlight the association between competencies and managerial effectiveness, which organisational culture improved. It is essential to develop an organisational culture that emphasises the influence of competencies on managerial effectiveness for the organisational success and growth of HEIs. Employees with a true blend of interpersonal and professional competencies and adapting to the organisational culture effectively contribute to the competitive advantage of HEIs, thus adding to the study's novelty.

Suggested Citation

  • Mahak Mahajan & Hemant Bhanawat & B.P. Bijay Sankar & Jai Kumar Sharma, 2025. "Competencies and organisational culture: an impact analysis to determine managerial effectiveness," International Journal of Business Excellence, Inderscience Enterprises Ltd, vol. 37(3), pages 295-309.
    • Handle: RePEc:ids:ijbexc:v:37:y:2025:i:3:p:295-309
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