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Do alliance capabilities matter in tourism dynamic capabilities development? An examination through agility and resilience lens

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  • Santanu Mandal
  • Shri Vishnu
  • Maria Roshini

Abstract

While existing studies on tourism have undersigned various resources and capabilities instrumental in developing tourism supply chain (SC) agility (TAGL) and resilience (TREL), the importance of alliance capabilities are yet to be addressed. Sensing this gap, our study classified alliance capabilities as alliance management, learning and integrating capabilities and explored their role in TAGL and TREL development. Perceptual responses were collected from 122 hotel and tour managers and are analysed using structural equation modelling. Results suggest alliance management and learning as prominent enablers for TAGL. Also, they suggested alliance learning and integration as key enablers for TREL. Furthermore, the results suggested alliance learning capability as a key enabler for alliance management and integration capabilities. Implications for theory and managers were also provided. The study is the foremost to address the importance of alliance capabilities in the development of tourism SC agility and resilience.

Suggested Citation

  • Santanu Mandal & Shri Vishnu & Maria Roshini, 2021. "Do alliance capabilities matter in tourism dynamic capabilities development? An examination through agility and resilience lens," International Journal of Business Excellence, Inderscience Enterprises Ltd, vol. 25(3), pages 370-390.
    • Handle: RePEc:ids:ijbexc:v:25:y:2021:i:3:p:370-390
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    Cited by:

    1. Oumaima Lamhour & Larbi Safaa & Dalia Perkumienė, 2023. "What Does the Concept of Resilience in Tourism Mean in the Time of COVID-19? Results of a Bibliometric Analysis," Sustainability, MDPI, vol. 15(12), pages 1-23, June.

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