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A comparison of sustainable business models between goods and service industries: similarities and differences

Author

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  • Nils M. Høgevold
  • Göran Svensson
  • Carmen Padin
  • Maria Dos Santos

Abstract

The objective is to describe and compare two sustainable business models, one in a manufacturing industry and the other in a hospitality industry. Data was gathered from multiple sources in two case studies, including secondary data, company records, internet information, face-to-face interviews and on-site observations. Transcriptions were returned to interviewees for clarification, enhanced accuracy, and approval. The researchers remained open and receptive to emerging insights, contributing to the comparison between industries. The content analysis of transcribed interviews and other sources of data revealed a number of aspects, some similar and some different, between the sustainable business models explored. The sustainable business models assessed in this study thus consist of both similar and different elements. A differentiator between sustainable business models is whether the core offer to customers in the market is predominantly service- or goods-oriented. Further studies on common denominators and distinguishing criteria between sustainable business models would be valuable to both researchers and practitioners.

Suggested Citation

  • Nils M. Høgevold & Göran Svensson & Carmen Padin & Maria Dos Santos, 2016. "A comparison of sustainable business models between goods and service industries: similarities and differences," International Journal of Business Excellence, Inderscience Enterprises Ltd, vol. 10(1), pages 20-36.
    • Handle: RePEc:ids:ijbexc:v:10:y:2016:i:1:p:20-36
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    Citations

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    Cited by:

    1. Saeed Nosratabadi & Amir Mosavi & Shahaboddin Shamshirband & Edmundas Kazimieras Zavadskas & Andry Rakotonirainy & Kwok Wing Chau, 2019. "Sustainable Business Models: A Review," Sustainability, MDPI, vol. 11(6), pages 1-30, March.
    2. Nosratabadi, Saeed & Mosavi, Amir & Shamshirband, Shahaboddin & Zavadskas, Edmundas Kazimieras & Rakotonirainy, Andry & Chau, Kwok Wing, 2020. "Sustainable Business Models: A Review," OSF Preprints u4xw3, Center for Open Science.
    3. Nosratabadi, Saeed & Mosavi, Amir & Shamshirband, Shahaboddin & Zavadskas, Edmundas Kazimieras & Rakotonirainy, Andry & Chau, Kwok Wing, 2020. "Sustainable Business Models: A Review," OSF Preprints ts54m, Center for Open Science.
    4. Nadia Preghenella & Cinzia Battistella, 2021. "Exploring business models for sustainability: A bibliographic investigation of the literature and future research directions," Business Strategy and the Environment, Wiley Blackwell, vol. 30(5), pages 2505-2522, July.

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