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Performance appraisal in a public sector firm: testing organisational justice theory in an emerging market

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  • Ali Bin Hussein Bin Ali Al-Yamani
  • Tahir Masood Qureshi
  • Irfan Saleem

Abstract

This study aims to test performance appraisal's role in emerging markets' public sector as a distinct human resource practice using organisational justice and social exchange theories. The primary data was collected electronically during the COVID-19 pandemic through a questionnaire from 417 public sector firm respondents. This study used regression analysis to examine the impact of performance appraisal on job satisfaction and work performance. The result shows that procedural justice, the development use of performance appraisal, and relationship quality in the performance appraisal system positively affects job satisfaction and work performance. However, a negative relationship exists between distributional justice and job satisfaction, which needs further research and development of theory in this area. The study has implications for public sector firms in the Arab culture.

Suggested Citation

  • Ali Bin Hussein Bin Ali Al-Yamani & Tahir Masood Qureshi & Irfan Saleem, 2026. "Performance appraisal in a public sector firm: testing organisational justice theory in an emerging market," International Journal of Business and Emerging Markets, Inderscience Enterprises Ltd, vol. 18(3), pages 271-284.
    • Handle: RePEc:ids:ijbema:v:18:y:2026:i:3:p:271-284
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