IDEAS home Printed from https://ideas.repec.org/a/ids/ijbcrm/v4y2013i1p23-35.html
   My bibliography  Save this article

Next generation 911: when technology drives public policy

Author

Listed:
  • Elaine Seeman
  • James E. Holloway

Abstract

As telecommunications technology has advanced, citizens assume that their communication devices are capable of soliciting emergency assistance. According to Marc Andreessen, developments in information technology are finding their way first to consumers and only later making their way into other arenas (The Economist, 2011). Text, video and calls from voice over IP (VOIP) phones are increasingly popular; however, the ability to procure 911 help via these modes has not been widely implemented. As the technology of 911 becomes more complicated and more expensive, federal and state agencies have struggled to find ways to enable public safety capability to meet consumer assumptions. These agencies have begun to recognise and act upon the need for centralised planning.

Suggested Citation

  • Elaine Seeman & James E. Holloway, 2013. "Next generation 911: when technology drives public policy," International Journal of Business Continuity and Risk Management, Inderscience Enterprises Ltd, vol. 4(1), pages 23-35.
    • Handle: RePEc:ids:ijbcrm:v:4:y:2013:i:1:p:23-35
    as

    Download full text from publisher

    File URL: http://www.inderscience.com/link.php?id=53091
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ids:ijbcrm:v:4:y:2013:i:1:p:23-35. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sarah Parker (email available below). General contact details of provider: http://www.inderscience.com/browse/index.php?journalID=333 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.