IDEAS home Printed from https://ideas.repec.org/
MyIDEAS: Login to save this article or follow this journal

Concept of Assessment of Quality of State Services

  • Klymeniuk Oleksii M.

    (Academy of Municipal Management)

  • Hrudtsyna Yuliia V.

    ()

    (Academy of Municipal Management)

Registered author(s):

    The goal of the article lies in development of an approach to assessment of quality of state services using example of law-enforcement activity. In the result of the study the article offers a concept of assessment of quality of law-enforcement activity. While developing the concept, the article takes into account specific features of quality assessment, since results of law-enforcement activity cannot be measured so clearly as products. In this connection the article offers an approach based on measuring changes both in the results of law-enforcement activity and in expenditures for obtaining these results. The considered methods of assessment of law-enforcement activity give a possibility of characterising the quality of legal regulation both from the point of view of efficiency of expenditures and from the point of view of the set goal. Increase of the legal level of the state, in its turn, is a necessary condition of socio-economic reformation of society.

    If you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.

    File URL: http://www.business-inform.net/pdf/2014/2_0/192_195.pdf
    Download Restriction: no

    Article provided by RESEARCH CENTRE FOR INDUSTRIAL DEVELOPMENT PROBLEMS of NAS (KHARKIV, UKRAINE), Kharkiv National University of Economics in its journal Business Inform.

    Volume (Year): (2014)
    Issue (Month): 2 ()
    Pages: 192_195

    as
    in new window

    Handle: RePEc:idp:bizinf:y:2014:i:2:p:192_195
    Contact details of provider: Web page: http://www.business-inform.net

    No references listed on IDEAS
    You can help add them by filling out this form.

    This item is not listed on Wikipedia, on a reading list or among the top items on IDEAS.

    When requesting a correction, please mention this item's handle: RePEc:idp:bizinf:y:2014:i:2:p:192_195. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Alexey Rystenko)

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If references are entirely missing, you can add them using this form.

    If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    This information is provided to you by IDEAS at the Research Division of the Federal Reserve Bank of St. Louis using RePEc data.