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Incidencia De Los Procesos De Acoso Psicológico Entre El Personal De Administración Y Servicios Del Sistema Universitario Gallego /


  • López Cabarcos, M. A.

    () (Universidad de Santiago de Compostela (España))

  • Vázquez Rodríguez, P.

    () (Universidad de Santiago de Compostela (España))

  • Picón Prado, E

    () (Universidad de Santiago de Compostela (España))


El objetivo del trabajo es medir - para solucionar y prevenir – la incidencia de los procesos de acoso psicológico en la Universidad. El universo de estudio está formado por el Personal de Administración y Servicios y el Personal Docente e Investigador de las tres Universidades de Galicia. En este trabajo se presentan los resultados referentes al Personal de Administración y Servicios. Los datos Q (Question) se han obtenido a través de una encuesta postal y se han complementado posteriormente con datos L (Life) y datos T (Test). Los resultados del estudio permiten concluir el tipo de conducta hostil infringida, las atribuciones que hace la víctima, las consecuencias médico-psicológicas del proceso, la actitud del entorno y las acciones llevadas a cabo para corregir la situación. / The objective of the proposed project is weighing – in order to solve and prevent – the problem of the psychological harassment in the University. The study sample consists of all the Administration and Services Personnel and the Educative and Investigative Personnel of the three Galician Universities. In this work the results in relation to the Administration and Services Personnel are presented. The data Q (Question) have been obtained using a postal survey and then those data have been subsequently supplemented with data L (Life) and data T (Test). The results of the study allow to conclude the kind of hostile behaviour infringed, the attributions the victim does, the medical-psychological consequences of the process, the environment attitude and the actions carried out to correct the situation.

Suggested Citation

  • López Cabarcos, M. A. & Vázquez Rodríguez, P. & Picón Prado, E, 2006. "Incidencia De Los Procesos De Acoso Psicológico Entre El Personal De Administración Y Servicios Del Sistema Universitario Gallego /," Investigaciones Europeas de Dirección y Economía de la Empresa (IEDEE), Academia Europea de Dirección y Economía de la Empresa (AEDEM), vol. 12(2), pages 79-89.
  • Handle: RePEc:idi:jiedee:v:12:y:2006:i:2:p:79-89

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    References listed on IDEAS

    1. Wood, Van R. & Bhuian, Shahid & Kiecker, Pamela, 2000. "Market Orientation and Organizational Performance in Not-for-Profit Hospitals," Journal of Business Research, Elsevier, vol. 48(3), pages 213-226, June.
    2. Tse, Alan C. B. & Sin, Leo Y. M. & Yau, Oliver H. M. & Lee, Jenny S. Y. & Chow, Raymond, 2003. "Market orientation and business performance in a Chinese business environment," Journal of Business Research, Elsevier, vol. 56(3), pages 227-239, March.
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