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Awareness of Banking Professionals About Performance Appraisal Methods: An Empirical Study

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  • Somiya Mehrotra
  • Shalika G Phillips

Abstract

Performance management includes activities which ensure that goals are consistently met in an effective and efficient manner. Performance management can focus on the performance of an organization, a department, employee, or even the processes to build a product or service, as well as many other areas. Professionals are often found discussing about performance management practices in organization even when they themselves are not aware of the proper meaning, evaluation criteria and applicability of various performance management practices. Performance management system is ensured in every organization irrespective of the size, nature and purpose of the organization. This study was conducted in tier III cities like Bareilly, Moradabad, and Rampur of Uttar Pradesh, where a large number of banks providing financial and other banking services are present. The focus of the study was on assessing the level of awareness of banking professionals regarding various performance appraisal methods.

Suggested Citation

  • Somiya Mehrotra & Shalika G Phillips, 2013. "Awareness of Banking Professionals About Performance Appraisal Methods: An Empirical Study," The IUP Journal of Bank Management, IUP Publications, vol. 0(4), pages 45-57, November.
    • Handle: RePEc:icf:icfjbm:v:12:y:2013:i:4:p:45-57
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