IDEAS home Printed from https://ideas.repec.org/a/ibf/gjbres/v3y2009i2p93-116.html
   My bibliography  Save this article

Evidence On Implementing A Balanced Scorecard System At The Port Authority Of Valencia

Author

Listed:
  • José Antonio Aparisi-Caudeli
  • Arturo Giner-Fillol
  • Eva María Pérez-García

Abstract

This paper examines the implementation of a strategic management system at the Port Authority of Valencia, a government body managing and controlling the ports of Valencia, Sagunto and Gandia in Spain. The methodology used is a case study, a method that has grown increasingly popular in this field of research. The analysis of this implementation process has included a study on the design and implementation of the balanced scorecard model, as well as research on how a strategy map was drawn, performance measurement software applied and a strategy management process implemented in the organization. This research provides further knowledge of the changes that an organization undergoes to implement a strategic management system.

Suggested Citation

  • José Antonio Aparisi-Caudeli & Arturo Giner-Fillol & Eva María Pérez-García, 2009. "Evidence On Implementing A Balanced Scorecard System At The Port Authority Of Valencia," Global Journal of Business Research, The Institute for Business and Finance Research, vol. 3(2), pages 93-116.
  • Handle: RePEc:ibf:gjbres:v:3:y:2009:i:2:p:93-116
    as

    Download full text from publisher

    File URL: http://www.theibfr2.com/RePEc/ibf/gjbres/gjbr-v3n2-2009/GJBR-V3N2-2009-9.pdf
    Download Restriction: no
    ---><---

    More about this item

    Keywords

    balanced scorecard; port authority; Valencia; strategic management system;
    All these keywords.

    JEL classification:

    • M14 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Corporate Culture; Diversity; Social Responsibility
    • M40 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Accounting - - - General

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ibf:gjbres:v:3:y:2009:i:2:p:93-116. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Mercedes Jalbert (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.