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Artificial Intelligence and Its Influence on Interpersonal Communication in the 21st Century

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  • Nayeli Cecibel Toala Toala

    (Independent Researcher- Ecuador)

Abstract

This mixed-methods study examined the influence of artificial intelligence on interpersonal communication in the twenty-first century. Following an exploratory sequential design, the research involved semi-structured interviews with 30 regular users of conversational AI systems, followed by a cross-sectional survey of 400 participants. Qualitative analysis revealed four central themes: emotional attachment as relational substitute, erosion of conflict tolerance, paradoxical loneliness, and compensatory disclosure. Structural equation modeling demonstrated that emotional attachment to AI negatively predicted interpersonal communication competence (β = −0.41, p

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Handle: RePEc:gdc:gdccmm:v:3:y:2026:id:18
DOI: 10.65835/gdcc.2026.3.18
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