Supply Chain Information Integration in the Digital Era Leading to Performance Outcomes: A Systematic Review

Supply chain digital transformation is fundamentally reshaping information generation, sharing, and utilization across organizational boundaries. Supply chain information integration (SCII), the strategic alignment of digital technologies with inter-organizational information exchange, is a critical enabler of operational efficiency, innovation, and competitive advantage. Existing research on SCII remains fragmented with respect to theoretical perspectives, methodological approaches, and the mechanisms affecting performance outcomes. To address this gap, this systematic literature review aims to analyze SCII research development by examining its theoretical foundations enabling digital technologies, as well as the mechanisms behind its performance, based on 57 peer-reviewed articles published between 2020 and 2025, retrieved from the Web of Science database, following the PRISMA systematic review protocol. This review’s findings reveal antecedents, mediators, and moderators that translate integrated information into superior performance, which are used to develop an integrated conceptual framework. The study contributes theoretically by synthesizing fragmented research and by proposing an integrated framework that clarifies the mechanisms and conditions through which supply chain information integration influences organizational and supply chain performance. Practically, it can guide managers seeking to leverage digital information integration for sustained performance improvement. Directions for future research are proposed to advance theory development in digital and sustainable supply chain management.