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Analyzing the Accuracy and Determinants of Generative AI Responses on Nearest Metro Station Information for Tourist Attractions: A Case Study of Busan, Korea

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  • Jaehyoung Yang

    (Department of Climate-Social Science Convergence, Kyung Hee University, Seoul 02447, Republic of Korea)

  • Seong-Yun Hong

    (Department of Geography, Kyung Hee University, Seoul 02447, Republic of Korea)

Abstract

The emergence of Generative Artificial Intelligence (GenAI), capable of interpreting and reasoning with human language, has catalyzed a paradigm shift across various societal sectors. Within the tourism industry, GenAI is increasingly utilized to facilitate personalized itinerary planning, destination recommendations, and the provision of optimal route information. This study evaluates the reliability of GenAI in identifying the nearest metro station within a walking distance from tourist attractions in Busan, South Korea. Furthermore, it aims to empirically verify the determinants influencing the correctness of AI-generated responses compared to network-based shortest-path analyses. The empirical results demonstrate that Google’s Gemini 3 Pro model achieved superior performance, recording an accuracy rate of 65.0%. Regression analysis revealed that for both Gemini and GPT models, the volume of news articles associated with an attraction—representing media visibility—significantly increased the likelihood of accurate information provision. Notably, the Gemini model exhibited distinct sensitivity to geographic factors and text similarity metrics, suggesting a difference in how it processes spatial context compared to other models. Consequently, this study underscores the importance of high-quality AI-generated tourism data and offers significant contributions to the advancement of sophisticated personalized travel planning systems and GeoAI research focused on spatial problem-solving.

Suggested Citation

  • Jaehyoung Yang & Seong-Yun Hong, 2026. "Analyzing the Accuracy and Determinants of Generative AI Responses on Nearest Metro Station Information for Tourist Attractions: A Case Study of Busan, Korea," Sustainability, MDPI, vol. 18(6), pages 1-21, March.
  • Handle: RePEc:gam:jsusta:v:18:y:2026:i:6:p:3082-:d:1900108
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