Engagement of Non-State Actors’ Capacities in the Crisis Management System

Background: This paper addresses the need to clarify and highlight the vital roles non-state actors play in strengthening the disaster management ecosystem, drawing on knowledge and experience across sectors and entities. The objective is to underscore the irreplaceable roles of non-state actors in disaster response and the need for shared capacities through the coordination, adoption, and application of agreed-upon protocols across actors and contexts. The research’s ultimate goal is to provide policymakers, crisis managers, non-state actors, and volunteer coordinators with a comprehensive overview of the functional areas, competencies, and capacities of civic organisations across all phases of disaster management. Integrating these organisations into existing governmental crisis management systems offers an opportunity to enhance community resources and capacities through unified communication and interoperability protocols based on existing technical and ethical standards. Methods: The research reviews academic literature, legal and policy frameworks, and grey literature, including recommendations and experiences documented in a repository of 140 CORDIS EU-funded initiatives that illustrate expert and institutional opinions on disaster management. The manuscript also relies on secondary data analyses presenting the opinions collected from 50 participants in an interactive group exercise on the role of non-state actors and volunteers. It further draws on aggregated knowledge from nine consultative workshops involving 20 civic and governmental organisations, synthesising practices, formal standards, robust coordination frameworks, and command-and-control system rules into an innovative voluntary disaster response protocol for non-state actors and volunteers. The findings demonstrate the value of non-state actors in disaster management and how gaps in their engagement can create opportunities to strengthen the disaster management ecosystem by enhancing the cohesion of capacities and resources. Compared with international standards (INSARAG, etc.), a protocol incorporating technical and integrity norms in an accessible, adaptable format emphasises the importance of integrating non-state actors into the formal disaster crisis management system. Conclusions: Establishing a set of standards for coordinated awareness and response, facilitated by continuous communication of roles and competencies among disaster responders at both local and international levels, is essential for the sustainable mitigation of negative impacts before, during, and after emergencies or catastrophic events.