Strategic Management of Urban Services Using Artificial Intelligence in the Development of Sustainable Smart Cities—Managerial and Legal Challenges

The development of sustainable smart cities is closely linked to the implementation of artificial intelligence in urban services, which opens up new possibilities for efficient resource management, improving the quality of life and strengthening the participation of citizens. At the same time, the question arises as to how legal and strategic frameworks can support the use of artificial intelligence in a way that contributes to environmental, social and economic sustainability in line with the objectives of the European Union. The aim of this scientific study is to examine the interdisciplinary use of artificial intelligence, data management and sustainability at the European Union level, including support instruments such as regulatory initiatives and funding programs, and to assess their implementation in relation to smart cities. Methodologically, the research is based on a legal analysis of key European and national documents, supplemented by descriptive statistics and visualizations of indicators of digitalization and urban sustainability. In the scientific study, we use the methods of synthesis, comparison and abstraction. The results suggest that the legislative and support framework of the European Union can be a significant impetus for the transformation of individual smart cities, but requires effective coordination and strategic management at the level of local governments. The research highlights the need for an integrated legal-managerial approach that will enable the full use of the potential of artificial intelligence in supporting sustainable urban development of cities.