The Mediating Role of Internationalization in Higher Education in the Relationship Between Cultural Intelligence and Intercultural Sensitivity

The aim of this study was to examine the relationship between Cultural Intelligence (CI) and Intercultural Sensitivity (IS) and to test the mediating role of Internationalisation in Higher Education (IHE). A correlational survey design was employed with full-time academics in the Turkish Republic of Northern Cyprus ( N = 391). Standardised instruments were administered: the Cultural Intelligence Scale (CQS), the Intercultural Sensitivity Scale (ISS), and the Internationalisation Perception Scale for Academics (IPSA). Construct validity and reliability were verified via confirmatory factor analysis, and the structural model was estimated using structural equation modelling (SEM) in SPSS–AMOS. The analysis revealed that CI exerts a positive and statistically significant effect on IS. CI was also found to be positively associated with IHE, and IHE demonstrated a positive and significant effect on IS. Mediation testing indicated that IHE functions as a significant partial mediator of the CI–IS relationship. Robustness checks with control variables showed that academic rank and faculty type have small but significant positive associations with IS. Overall, the findings suggest that the development of CI among academic staff directly enhances intercultural responsiveness and, additionally, strengthens IS through engagement with internationalisation processes. The results provide practical guidance for universities seeking socially sustainable internationalisation, indicating that institution-level strategies that embed intercultural learning and support academics’ international engagement may amplify the translation of CI into demonstrable intercultural sensitivity.