From Facility Provision to Process Embeddedness: Micro-Renewal Strategies for Informal Street Rest Spaces for Food Delivery Riders

Food delivery riders face a structural shortage of informal street rest spaces in urban public environments, yet existing facilities often fail to match their highly mobile labor processes. Taking the Hexi University Town commercial district in Changsha as a case study, this research examines how rest-space conditions are associated with riders’ occupational dignity and work environment satisfaction. Based on 365 valid questionnaires, field observations, and informal interviews, structural equation modeling, bootstrap mediation analysis, and grouped regression analysis were conducted within a spatial justice framework. The results show that spatial justice perceptions are associated with satisfaction through differentiated pathways. Spatial embeddedness is associated with work environment satisfaction, while facility suitability operates partly through occupational dignity and has the highest mediation proportion. Procedural justice is insignificant in formal spaces but has a strong effect in informal spaces, revealing a mismatch between institutional provision and practical accessibility. The findings indicate that riders’ rest-space dilemma stems not only from insufficient facilities but also from the disembedding of spatial rights from mobile labor processes. This study extends spatial justice research from resource distribution to labor-process embeddedness and proposes micro-renewal strategies that shift from facility provision to process embeddedness, offering implications for inclusive public-space planning, sustainable urban design, and urban governance.