Promoting Waste Separation Practices Through an IoT-Based Sorting System with Integrated Web and Mobile Platforms

Inadequate management of municipal solid waste represents a critical challenge for the sustainability of modern cities, characterized by low citizen participation rates due to the lack of direct incentives. Unlike existing approaches that isolate hardware classification or fleet monitoring, this article presents RENOVA as a socio-technical closed-loop system based on the Internet of Things (IoT) and artificial intelligence (AI). This system integrates an IoT-enabled smart bin, a gamified mobile application for citizens, and an administrative web panel for merchant redemption, all interconnected via a REST API. The system employs computer vision through the GPT-4o (OpenAI, San Francisco, CA, USA) multimodal model for the automatic classification of recyclable materials (PET plastic and Aluminum) and integrates a gamified rewards program to incentivize citizen participation. The methodology follows an applied technological development approach under the agile Scrum framework. Prototype validation demonstrated successful real-time communication between the IoT device and the cloud platform, achieving classification accuracy exceeding 95% under controlled conditions. A diagnostic survey applied to a convenience sample of 51 participants revealed that 94.1% accepted the proposed gamification model, while user experience evaluation ( n = 74; consisting primarily of university-affiliated individuals aged 15–24) yielded a mean overall satisfaction score of 4.77/5.0 (SD = 0.48), with 79.7% of participants assigning the maximum rating. These findings reflect stated user acceptance and behavioral intention under prototype conditions rather than observed long-term behavioral change, and should not be generalized to broader urban populations without further validation. The proposed solution directly contributes to Sustainable Development Goals 11 (Sustainable Cities) and 12 (Responsible Consumption), suggesting a potentially scalable framework.