Modelling the Sustainable Development of the Ground Handling Process Using the PERT-COST Method

Aircraft turnaround efficiency is a key determinant of the sustainability of air transport systems. Each stage of ground handling—passenger disembarkation, baggage handling, refuelling, and ancillary services—contributes to the total turnaround time, with direct implications for airport capacity, operating costs, and environmental performance. Using empirical records from ground operations, the study characterizes the duration and variability of individual activities and identifies the main process bottlenecks. Building on this evidence, a comparative PERT-COST protocol with explicit threshold rules (quantized billing steps for selected resources) is developed and applied across predefined scenarios (remote versus gate, day versus night, low versus high fuel uplift, with versus without a second baggage team) under both linear and threshold cost models. The protocol aligns with ITS-enabled decision support by mapping stochastic activity times to cost-of-crashing functions and by providing harmonized performance metrics: final time T , total cost ∑ΔC, and efficiency η (EUR/min). The results show that moderate time reductions are attainable at reasonable cost, whereas aggressive targets that lie below the structural minimum are infeasible under current constraints; gate stands reduce the attainable minimum time but increase the marginal price near the minimum, and night operations raise costs without improving that minimum. These findings delineate the most productive intervention range and inform operational choices consistent with sustainability objectives.