Identification of Organizational Efficiency Profiles Based on Human Capital Management: A Study Using Principal Component Analysis and Clustering Algorithms

This study analyzes the determinants of organizational performance and efficiency in Ecuadorian banana-exporting firms, considering human capital management as a strategic axis of competitiveness. Based on a cross-sectional quantitative design, a structured questionnaire was administered to 513 employees from companies registered in the El Oro Chamber of Commerce. The survey evaluated indicators of human capital, organizational climate, leadership, and competencies. To reduce dimensionality and uncover latent patterns, a Principal Component Analysis (PCA) was performed, followed by unsupervised clustering algorithms (K-means and Ward’s method). The results identified three principal components: (i) specific human capital and job support, (ii) general human capital and inter-area coordination, and (iii) applied competencies and current performance, jointly explaining more than 54% of the total variance. The segmentation revealed two major efficiency profiles: one of high specific deployment, characterized by greater training, tenure, and managerial support; and another of low deployment, dependent on individual effort. The evidence confirms that organizational efficiency is grounded in the articulation between idiosyncratic learning, managerial accompaniment, and structured processes. The study extends the application of the Resource-Based View (VRIO framework) to the agro-export context and proposes a replicable multivariate analytics model for diagnosing and strengthening human capital management in labor-intensive sectors.