Sustainable Mobility-as-a-Service: Integrating Spatial–Temporal Proximity and Environmental Performance in Transport Disruption Management

This paper investigates the integration of proximity theory (PT) into the management of public transport service disruptions within sustainable Mobility-as-a-Service (MaaS) systems, an area that is largely underexplored. PT provides a multidimensional framework for analyzing relationships and interactions within complex systems, encompassing five dimensions: geographical, cognitive, institutional, organizational, and social, each influencing coordination, learning, and adaptability. Building on this framework, the study introduces temporal proximity as an original sub-dimension of geographical proximity, forming a spatial–temporal proximity theory (PTST), which highlights the critical role of timing, synchronization, and coordinated responses in transport disruption management. To operationalize these principles, a mixed-integer programming (MIP) model was developed to optimize traveler assignments across 50 routes for 10 travelers, minimizing delays, transfers, walking distance, crowding, and CO 2 emissions. Two scenarios were analyzed: one without environmental considerations and another with CO 2 penalties. Results show that emissions were reduced by up to 50% for certain routes, while maintaining feasible travel times and route choices. The case study demonstrates that PTST can be operationalized as a practical tool, bridging mobility resilience and environmental responsibility, and providing actionable insights for sustainable and intelligent MaaS platforms.