Effects of Streetscapes on Residents’ Sentiments During Heatwaves in Shanghai: Evidence from Multi-Source Data and Interpretable Machine Learning for Urban Sustainability

Using Shanghai as a case study, this paper develops a multi-source fusion and interpretable machine learning framework. Sentiment indices were extracted from Weibo check-ins with ERNIE 3.0, street-view elements were identified using Mask2Former, and urban indicators like the Normalized Difference Vegetation Index, floor area ratio, and road network density were integrated. The coupling between residents’ sentiments and streetscape features during heatwaves was analyzed with Extreme Gradient Boosting, SHapley Additive exPlanations, and GeoSHAPLEY. Results show that (1) the average sentiment index is 0.583, indicating a generally positive tendency, with sentiments clustered spatially, and negative patches in central areas, while positive sentiments are concentrated in waterfronts and green zones. (2) SHapley Additive exPlanations analysis identifies NDVI (0.024), visual entropy (0.022), FAR (0.021), road network density (0.020), and aquatic rate (0.020) as key factors. Partial dependence results show that NDVI enhances sentiment at low-to-medium ranges but declines at higher levels; aquatic rate improves sentiment at 0.08–0.10; openness above 0.32 improves sentiment; and both visual entropy and color complexity show a U-shaped relationship. (3) GeoSHAPLEY shows pronounced spatial heterogeneity: waterfronts and the southwestern corridor have positive effects from water–green resources; high FAR and paved surfaces in the urban area exert negative influences; and orderly interfaces in the vitality corridor generate positive impacts. Overall, moderate greenery, visible water, openness, medium-density road networks, and orderly visual patterns mitigate negative sentiments during heatwaves, while excessive density and hard surfaces intensify stress. Based on these findings, this study proposes strategies: reducing density and impervious surfaces in the urban area, enhancing greenery and quality in waterfront and peripheral areas, and optimizing urban–rural interfaces. These insights support heat-adaptive and sustainable street design and spatial governance.