A Passenger Flow-Based Resilience Measurement Model for Sustainable Operation of the Metro Station

Metro stations serve as critical hubs for passenger gathering and scattering. Under disturbing scenarios, a station’s ability to respond to disturbances, named resilience, fundamentally governs the operational stability, sustainability and emergency performance of the metro network. Existing metro network resilience studies typically treated stations merely as topological nodes, making it impossible to account for the internal passenger flow organization and facility capacities of the station. The resilience of the station itself cannot be characterized and quantified. This study focuses on the metro station’s resilience. From the perspective of sustainable operation, considering the passenger flow management of the station, the station’s resilience is defined as the ability of the station to maintain its basic service capabilities and minimize the number of delayed passengers within the station during disturbances. A passenger delay coefficient is introduced to quantify variations in passenger delay volumes within the station. The total number of passengers entering and leaving a station is used to quantify its service capacity. A resilience measurement model for the station is constructed by coupling the passenger delay coefficient and the service capacity. A case study of a transfer station experiencing a sudden passenger surge is conducted for model validation, considering passenger flow control measures and train capacity constraints. The results demonstrate that the model measures the station’s resilience across varying passenger flow management strategies effectively. This study provides a quantitative tool for measuring metro station resilience, enabling emergency responses, operational optimization and policy formulation that support the sustainable and stable operation of metro stations and networks.