IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v17y2025i18p8441-d1753860.html
   My bibliography  Save this article

Exploring the Influence of ESG Activities on Organizational Citizenship Behavior in IT Manufacturing Companies: Mediating Effects of Organizational Commitment and Identification

Author

Listed:
  • Soo-Cheol Jeong

    (Korea Knowledge Management Institute, Changwon National University, 20, Changwondaehak-Ro Uichang-Gu, Changwon 51140, Republic of Korea)

  • Dong-Seop Chung

    (Department of Business Administration, Kyungsung University, Suyoung-Ro 309, Nam-Gu, Busan 48434, Republic of Korea)

Abstract

This study examines how employees’ perceptions of environmental (E), social (S), and governance (G) activities shape organizational commitment (OC), organizational identification (OI), and organizational citizenship behavior (OCB) in IT manufacturing firms. We further examine whether generational cohort membership moderates the relationship between ESG and OCB, comparing the MZ generation (Millennials, born 1981 to 1996; Generation Z, born 1997 to 2012) with the older generation. Using survey data from 374 employees across four Korean IT manufacturers and structural equation modeling, we find that S and G positively predict OC; E negatively predicts OC. G positively predicts OI, whereas E negatively predicts OI, and S is not significant. Both OC and OI positively predict OCB and mediate ESG→OCB links (OC mediates E, S, G; OI mediates E and G). Multi-group analysis shows a stronger G→OCB path for the MZ cohort than for the older cohort. In summary, the empirical analysis results of this study are expected to be helpful to executives and managers of IT manufacturing companies that are conducting or promoting ESG activities.

Suggested Citation

  • Soo-Cheol Jeong & Dong-Seop Chung, 2025. "Exploring the Influence of ESG Activities on Organizational Citizenship Behavior in IT Manufacturing Companies: Mediating Effects of Organizational Commitment and Identification," Sustainability, MDPI, vol. 17(18), pages 1-21, September.
    • Handle: RePEc:gam:jsusta:v:17:y:2025:i:18:p:8441-:d:1753860
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/17/18/8441/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/17/18/8441/
    Download Restriction: no
    ---><---

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:17:y:2025:i:18:p:8441-:d:1753860. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.