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Motivations, Quality, and Loyalty: Keys to Sustainable Adventure Tourism in Natural Destinations

Author

Listed:
  • Miguel Orden-Mejía

    (Facultad de Ciencias Administrativas, Universidad Estatal Península de Santa Elena (UPSE), Av. Principal La Libertad, La Libertad 240204, Ecuador)

  • Mauricio Carvache-Franco

    (Universidad Bolivariana del Ecuador, Campus Durán Km 5.5 Vía Durán Yaguachi, Durán 092405, Ecuador)

  • Olenka Palomino

    (Facultad de Comunicaciones, Universidad Peruana de Ciencias Aplicadas, Lima 15023, Peru)

  • Orly Carvache-Franco

    (Universidad Espíritu Santo, Km. 2.5 Vía a Samborondón, Samborondón 092301, Ecuador)

  • Lidia Minchenkova

    (Commercial Engineering, Bernardo O’Higgins University, Avenida Viel 1497, Santiago 6513491, Chile
    Department of Ibero-American Studies, Patrice Lumumba Peoples’ Friendship University of Russia, Ulitsa Miklukho-Maklaya, 6, Moscow 117198, Russia)

  • Aracelly Núñez-Naranjo

    (Centro de Investigación en Ciencias Humanas y de la Educación (CICHE), Facultad de Ciencias de la Educación, Universidad Tecnológica Indoamérica, Ambato 180103, Ecuador)

  • Aleksandra Minchenkova

    (Institutional Research Center, Bernardo O’Higgins University, Avenida Viel 1497, Santiago 6513491, Chile)

  • Wilmer Carvache-Franco

    (Facultad de Ciencias Sociales y Humanísticas, Escuela Superior Politécnica del Litoral (ESPOL), Campus Gustavo Galindo Km 30.5 Vía Perimetral, Guayaquil 090902, Ecuador)

Abstract

This study examines the key factors that influence tourists’ perceptions of destination quality and loyalty in the context of adventure tourism in Santa Elena, Ecuador, an emerging destination in Latin America. A quantitative approach was used, with data collected through an online questionnaire completed by 318 participants. Structural equation modeling was conducted using SmartPLS 4 to examine the relationships between motivational constructs (intellectual curiosity, health assurance, stress relief, physical condition, and social connection), perceived destination quality, and loyalty. The findings reveal that health assurance (β = 0.395, p < 0.001), stress relief (β = 0.417, p < 0.001), and intellectual curiosity (β = 0.143, p = 0.010) significantly influence perceived destination quality, while social connection and physical condition did not show significant effects. Moreover, perceived destination quality strongly predicts tourist loyalty (β = 0.634, p < 0.001). The model explains 63.5% of the variance in destination quality and 48.1% of that in loyalty. These results highlight the importance of post-pandemic health concerns, emotional well-being, and intellectual engagement as drivers of satisfaction and loyalty in adventure tourism. While existing research has largely focused on motivations and quality perceptions in adventure tourism within developed regions, studies in post-pandemic settings across Latin America—especially using validated structural models—remain scarce. This study also contributes to filling a gap in the literature by analyzing post-pandemic tourist behavior in Latin America, an underexplored context in existing research on sustainable and adventure tourism. The findings offer theoretical contributions to the field of adventure tourism and practical recommendations for destination managers seeking to enhance their competitiveness and visitor retention in the post-pandemic context.

Suggested Citation

  • Miguel Orden-Mejía & Mauricio Carvache-Franco & Olenka Palomino & Orly Carvache-Franco & Lidia Minchenkova & Aracelly Núñez-Naranjo & Aleksandra Minchenkova & Wilmer Carvache-Franco, 2025. "Motivations, Quality, and Loyalty: Keys to Sustainable Adventure Tourism in Natural Destinations," Sustainability, MDPI, vol. 17(13), pages 1-19, June.
  • Handle: RePEc:gam:jsusta:v:17:y:2025:i:13:p:5789-:d:1685850
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    References listed on IDEAS

    as
    1. Ting Gan & Jiansong Zheng & Wei Li & Jiaxin Li & Junxian Shen, 2023. "Health and Wellness Tourists’ Motivation and Behavior Intention: The Role of Perceived Value," IJERPH, MDPI, vol. 20(5), pages 1-16, February.
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