Reuse within the UK’s Charity Retail Sector: Steps towards Sustainability

The social benefits of charity retail are widely recognized. However, data relating to the potential benefits to the sustainable use of end-of-use consumer goods are scarce. A general survey and an observational study at a typical charity shop aimed to quantify and evaluate reuse via charity retail outlets. We reveal valuable insights to stock data recording, procedures for receiving/dealing with donations (by category), use of standard approaches, quantification of key variables, and accuracy of previous survey data. Methods were successfully developed and trialled to (a) quantify diversion of end-of-use products from residual waste via reuse/recycling, and (b) estimate the cost of unsaleable donations. Future routine use of these methods for charity retail shops is recommended while acknowledging the limitations due to reporting capabilities. We identify four key groups of beneficiaries: (1) the parent charity, (2) charity shop workers (paid and unpaid), (3) donors, and (4) customers. Specific benefits, such as social interactions, are not exclusive to specific beneficiaries. Efforts to improve positive impacts should focus on securing appropriate donations, facilitating information capture, and promoting reuse. An important balance is required between maximising income and reuse, and retaining the social benefits that charities provide to communities.