Development of Transport Management Software

The growth of technology and the increasing competitiveness and opportunity of digital services have meant that the traditional logistic sector has changed dramatically. New technology and globalization affect the need to use solutions known to the IT industry. In recent years, we have seen significant technological growth, from smart devices communicating with each other via the IoT (Internet of Things) to artificial intelligence, and the changes it brings in the future. However, the role of user interface design in enhancing the user experience of mobile applications, such as journey planners, has been overlooked. Given the knowledge of the environmental impact of transport systems, it is important to convince users to use more sustainable modes of transport. Transport systems account for 20% to 25% of global energy consumption and carbon emissions. The aim of the article is to explain the process of creating a user interface for a public transport journey planner application that serves as a personal travel assistant. In addition, a competitive audit and research on a small group of users was also carried out. The conducted research and the audit of the competition were crucial in the ideation process, which became the basis for the first wireframes of the application. This was made possible by using the powerful Figma tool, which allowed for a more detailed design of the application’s appearance and functions. The resulting design of the application interface is a proposed solution to some of the user problems detected during the study. The final prototype needs to be turned into a real product to serve users. For this purpose, a developer must be provided with the prototype, who will bring the application to life using programming tools.