ICT Uses, Constraints, and Challenges in Flash Flood Risk Management: A Case Study in North-Eastern Haor Areas of Bangladesh

This study intends to explore the extent of the use of information and communication technology (ICT) in flash-flood-prone haor (wetland ecosystem) areas of north-eastern Bangladesh. Addressing the situation of severe flash floods in 2017 at the community level, this study aims to examine the constraints and challenges in using ICT for flash flood risk management. An empirical study was conducted in two upazilas (administrative sub-districts) within the Sunamganj, the most affected district. A total of 120 household heads were interviewed using a semi-structured questionnaire. Focused group discussions (FGD) and key informant interviews (KII) were also used. Results reveal that people in these areas do not use computers or Internet. However, the use of mobile phones is common for communication during disasters. Illiteracy, poor quality of life, poor social capital, poor infrastructure, and poor communication with institutions are highlighted as the main constraints and challenges in the effective application of ICT in flash flood management. The results showed that the local community people of the study area receive early warning and hazards preparedness-related information through mobile phones, television, radio, and Facebook. However, the results also highlighted the constraints and challenges in applying ICT in DRR at the community level. By addressing a remote region and a relatively less focused disaster (flash flood), this study contributes to boosting the application of ICT in DRR, especially in remote, disadvantaged communities.