Sustainability and Conflict Management in the University Environment. Analysis of Students of the Degrees in Labour Relations and Human Resources, and Social Work at the University of Granada (Spain)

In 2015 the United Nations approved the 2030 Agenda which established 17 Sustainable Development Goals (SDGs). The importance of these SGDs to universities, and universities’ commitment to them, requires not only involvement but also the development of research projects, instruments and practices that enable the SDGs to be carried out. Conflict is inherent within any social group and the need to perceive, analyse and manage it is crucial in order to move towards sustainable social development. This research paper analyses conflict existing within the university environment. It specifically relates to students studying for two degrees at the University of Granada (Spain): a degree in Social Work and a degree in Labour Relations and Human Resources. The main instrument used to gather information was a survey addressed to students of both degrees. As a quantitative research technique, it has allowed us to gather evidence about and analyse students’ perceptions of conflict. The main results reveal the existence of conflict resulting from interactions between the students themselves, interactions between the students and teaching staff and interactions between the students and service and administrative staff (SAS). Central to perceptions of conflict existing within the university environment are the professional and educational interests of students, as well as issues relating to academic assessment and excessive bureaucracy.