A Qualitative Evaluation of Caregivers’ Perceptions of a New Australian Public Mental Health Service (Nurturing Connections)

Children whose primary caregivers experience mental illness and adverse psychosocial complexity are at increased risk of experiencing mental, physical, and relational challenges. Perinatal mental health services have commonly focused on treating the parental mental health problem; however, emerging evidence shows that parental mental health interventions alone are not sufficient to address the complex needs of both caregivers and their children. To address this gap in services, a new, highly specialised program—the Nurturing Connections Program—was implemented across three Australian local health districts within the State of New South Wales. The program is targeted to caregivers of young children referred to mental health services and aims to improve caregiver mental health and psychosocial adversity, child developmental outcomes, and the child–caregiver relationship. This study evaluated caregivers’ experiences with, and views of, the program. Twelve caregivers participated in semi-structured, in-depth interviews. A reflexive thematic analysis approach guided data interpretation. Four themes and three subthemes emerged from the data: (1) motivation for attending the program; (2) program components received; (3) post-program outcomes (subthemes: Caregiver-related outcomes, Child-related outcomes, and interpersonal outcomes); and (4) areas for program improvement. This study’s findings highlight program benefits, program facilitators and areas for improvement.