IDEAS home Printed from https://ideas.repec.org/a/gam/jijerp/v19y2022i9p5500-d807141.html
   My bibliography  Save this article

Resilience at Work, Burnout, Secondary Trauma, and Compassion Satisfaction of Social Workers Amidst the COVID-19 Pandemic

Author

Listed:
  • Anva Ratzon

    (Independent Researcher, Tel Aviv 6997801, Israel)

  • Moshe Farhi

    (Social Work Department, Tel-Hai College, Qiryat Shemona 1220800, Israel)

  • Navah Ratzon

    (Occupational Therapy Department, School of Health Professions, Sackler Faculty of Medicine, Tel Aviv University, Tel Aviv 6997801, Israel)

  • Bruria Adini

    (Department of Emergency & Disaster Management, School of Public Health, Sackler Faculty of Medicine, Tel Aviv University, Tel Aviv 6997801, Israel)

Abstract

Social workers during the COVID-19 pandemic are at risk due to exposure to varied populations in need, which may impact their resilience, burnout, secondary trauma, and compassion satisfaction. The study assessed resilience at work, burnout, secondary trauma, and compassion satisfaction among social workers in Israel during the first wave of the COVID-19 pandemic (May to June 2020). A convenience sample of 332 social workers (291 women (87.6%)) filled out an online, structured questionnaire that included demographics, a professional quality of life scale (ProQOL) (including three subscales), and resilience at work (RAW) (including seven subscales). The overall mean of the RAW was medium (M = 71, SD ± 8.9) compared to standardized scores. The mean scores of two of the subscales of the RAW, maintaining perspective and staying healthy, were low. The mean scores of the sub-scales of ProQOL were: compassion satisfaction was close to the 50th percentile (M = 48.25); burnout (M = 30.18) and secondary trauma (M = 26.27) were below the 25th percentile. Significant low to medium positive associations were found between all the dependent variables, except for staying healthy. A negative association was identified between compassion satisfaction and burnout, as well as between compassion satisfaction and secondary trauma. High levels of compassion satisfaction and contentment, low levels of secondary trauma, and having a managerial position were predicted to be 40% of the RAW. Lower levels of maintaining perspective, secondary trauma, and being younger predicted 27% of burnout. Higher levels of finding your calling, living authentically, maintaining perspective, interacting cooperatively, being older, and not being a manager predicted 58% of compassion satisfaction. Lower levels of burnout, maintaining perspective, and being younger predicted 36% of secondary trauma. As the COVID-19 pandemic still challenges most societies, policymakers should consider ways to integrate mechanisms that will enhance social workers’ resilience at work.

Suggested Citation

  • Anva Ratzon & Moshe Farhi & Navah Ratzon & Bruria Adini, 2022. "Resilience at Work, Burnout, Secondary Trauma, and Compassion Satisfaction of Social Workers Amidst the COVID-19 Pandemic," IJERPH, MDPI, vol. 19(9), pages 1-14, May.
    • Handle: RePEc:gam:jijerp:v:19:y:2022:i:9:p:5500-:d:807141
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/1660-4601/19/9/5500/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/1660-4601/19/9/5500/
    Download Restriction: no
    ---><---

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Smith F. Heavner & Mackenzie Stuenkel & Rebecca Russ Sellers & Rhiannon McCallus & Kendall D. Dean & Chloe Wilson & Marissa Shuffler & Thomas W. Britt & Shannon Stark Taylor & Molly Benedum & Niki Mun, 2023. "“I Don’t Want to Go to Work”: A Mixed-Methods Analysis of Healthcare Worker Experiences from the Front- and Side-Lines of COVID-19," IJERPH, MDPI, vol. 20(11), pages 1-14, May.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jijerp:v:19:y:2022:i:9:p:5500-:d:807141. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.