IDEAS home Printed from https://ideas.repec.org/a/gam/jijerp/v19y2022i10p5975-d815670.html
   My bibliography  Save this article

Communication Disparities between Nursing Home Team Members

Author

Listed:
  • Timothy W. Farrell

    (Division of Geriatrics, Spencer Fox Eccles School of Medicine, University of Utah, 30 N 1900 E, AB 193 SOM, Salt Lake City, UT 84132, USA
    Geriatric Research, Education, and Clinical Center (GRECC), George E. Wahlen Veteran Affairs Medical Center, 500 Foothill Drive, Salt Lake City, UT 84148, USA)

  • Jorie M. Butler

    (Division of Geriatrics, Spencer Fox Eccles School of Medicine, University of Utah, 30 N 1900 E, AB 193 SOM, Salt Lake City, UT 84132, USA
    Geriatric Research, Education, and Clinical Center (GRECC), George E. Wahlen Veteran Affairs Medical Center, 500 Foothill Drive, Salt Lake City, UT 84148, USA)

  • Gail L. Towsley

    (College of Nursing, University of Utah, 10 S 2000 E, Salt Lake City, UT 84112, USA)

  • Jacqueline S. Telonidis

    (College of Nursing, University of Utah, 10 S 2000 E, Salt Lake City, UT 84112, USA)

  • Katherine P. Supiano

    (College of Nursing, University of Utah, 10 S 2000 E, Salt Lake City, UT 84112, USA)

  • Caroline E. Stephens

    (College of Nursing, University of Utah, 10 S 2000 E, Salt Lake City, UT 84112, USA)

  • Nancy M. Nelson

    (College of Nursing, University of Utah, 10 S 2000 E, Salt Lake City, UT 84112, USA)

  • Alisyn L. May

    (College of Pharmacy, University of Utah, 30 S 2000 E, Salt Lake City, UT 84112, USA)

  • Linda S. Edelman

    (College of Nursing, University of Utah, 10 S 2000 E, Salt Lake City, UT 84112, USA)

Abstract

Optimal care in nursing home (NH) settings requires effective team communication. Certified nursing assistants (CNAs) interact with nursing home residents frequently, but the extent to which CNAs feel their input is valued by other team members is not known. We conducted a cross-sectional study in which we administered a communication survey within 20 Utah nursing home facilities to 650 team members, including 124 nurses and 264 CNAs. Respondents used a 4-point scale to indicate the extent to which their input is valued by other team members when reporting their concerns about nursing home residents. We used a one-way ANOVA with a Bonferroni correction. When compared to nurses, CNAs felt less valued (CNA mean = 2.14, nurse mean = 3.24; p < 0.001) when reporting to physicians, and less valued (CNA mean = 1.66, nurse mean = 2.71; p < 0.001) when reporting to pharmacists. CNAs did not feel less valued than nurses (CNA mean = 3.43, nurse mean = 3.37; p = 0.25) when reporting to other nurses. Our findings demonstrate that CNAs feel their input is not valued outside of nursing, which could impact resident care. Additional research is needed to understand the reasons for this perception and to design educational interventions to improve the culture of communication in nursing home settings.

Suggested Citation

  • Timothy W. Farrell & Jorie M. Butler & Gail L. Towsley & Jacqueline S. Telonidis & Katherine P. Supiano & Caroline E. Stephens & Nancy M. Nelson & Alisyn L. May & Linda S. Edelman, 2022. "Communication Disparities between Nursing Home Team Members," IJERPH, MDPI, vol. 19(10), pages 1-8, May.
    • Handle: RePEc:gam:jijerp:v:19:y:2022:i:10:p:5975-:d:815670
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/1660-4601/19/10/5975/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/1660-4601/19/10/5975/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Peter Vermeir & Sophie Degroote & Dominique Vandijck & An Mariman & Myriam Deveugele & Renaat Peleman & Rik Verhaeghe & Bart Cambré & Dirk Vogelaers, 2017. "Job Satisfaction in Relation to Communication in Health Care Among Nurses: A Narrative Review and Practical Recommendations," SAGE Open, , vol. 7(2), pages 21582440177, June.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Nina Tumosa, 2023. "Using the Age-Friendly Health Systems Framework to Track Wellness and Health Promotion Priorities of Older Adults in the Global Community," IJERPH, MDPI, vol. 20(5), pages 1-5, March.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Gordon Abekah-Nkrumah & Jacqueline Nkrumah, 2021. "Perceived work environment and patient-centered behavior: A study of selected district hospitals in the central region of Ghana," PLOS ONE, Public Library of Science, vol. 16(1), pages 1-15, January.
    2. Nazyktere Hasani, 2019. "Active and Qualitative Learning a Consequence of the Integration of Non-Formal Methods in Teaching Content and Their Implementation in the Teaching Process," European Journal of Education Articles, Revistia Research and Publishing, vol. 2, January -.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jijerp:v:19:y:2022:i:10:p:5975-:d:815670. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.