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Using ChatGPT in Software Requirements Engineering: A Comprehensive Review

Author

Listed:
  • Nuno Marques

    (Coimbra Institute of Engineering—ISEC, Polytechnic University of Coimbra, Rua Pedro Nunes, 3030-199 Coimbra, Portugal)

  • Rodrigo Rocha Silva

    (Centre for Informatics and Systems of the University of Coimbra (CISUC), Pólo II, Pinhal de Marrocos, 3030-290 Coimbra, Portugal
    FATEC Mogi das Cruzes, São Paulo Technological College, Mogi das Cruzes 08773-600, Brazil)

  • Jorge Bernardino

    (Coimbra Institute of Engineering—ISEC, Polytechnic University of Coimbra, Rua Pedro Nunes, 3030-199 Coimbra, Portugal
    Centre for Informatics and Systems of the University of Coimbra (CISUC), Pólo II, Pinhal de Marrocos, 3030-290 Coimbra, Portugal)

Abstract

Large language models (LLMs) have had a significant impact on several domains, including software engineering. However, a comprehensive understanding of LLMs’ use, impact, and potential limitations in software engineering is still emerging and remains in its early stages. This paper analyzes the role of large language models (LLMs), such as ChatGPT-3.5, in software requirements engineering, a critical area in software engineering experiencing rapid advances due to artificial intelligence (AI). By analyzing several studies, we systematically evaluate the integration of ChatGPT into software requirements engineering, focusing on its benefits, challenges, and ethical considerations. This evaluation is based on a comparative analysis that highlights ChatGPT’s efficiency in eliciting requirements, accuracy in capturing user needs, potential to improve communication among stakeholders, and impact on the responsibilities of requirements engineers. The selected studies were analyzed for their insights into the effectiveness of ChatGPT, the importance of human feedback, prompt engineering techniques, technological limitations, and future research directions in using LLMs in software requirements engineering. This comprehensive analysis aims to provide a differentiated perspective on how ChatGPT can reshape software requirements engineering practices and provides strategic recommendations for leveraging ChatGPT to effectively improve the software requirements engineering process.

Suggested Citation

  • Nuno Marques & Rodrigo Rocha Silva & Jorge Bernardino, 2024. "Using ChatGPT in Software Requirements Engineering: A Comprehensive Review," Future Internet, MDPI, vol. 16(6), pages 1-21, May.
    • Handle: RePEc:gam:jftint:v:16:y:2024:i:6:p:180-:d:1398472
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