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Digital Twin Applications in Manufacturing Industry: A Case Study from a German Multi-National

Author

Listed:
  • Martin Wynn

    (The Business School, University of Gloucestershire, Cheltenham GL50 2RH, UK)

  • Jose Irizar

    (The Business School, University of Gloucestershire, Cheltenham GL50 2RH, UK)

Abstract

This article examines how digital twins have been used in a multi-national corporation, what technologies have been used, what benefits have been delivered, and the significance of people- and process-related issues in achieving successful implementation. A qualitative, inductive research method is used, based on interviews provided by key personnel involved in three digital twin projects. The article concludes that digital twin projects are likely to involve incremental rather than disruptive change, and that successful implementation is usually underpinned by ensuring technology, people, and process change factors are progressed in a balanced and integrated fashion. Building upon existing frameworks, three “properties” are identified as being of particular value in digital twin projects—workforce adaptability, technology manageability, and process agility—and a related set of steps and actions is put forward as a template and point of reference for future digital twin implementations. The combination of assessing digital properties and following a set of key actions represents a novel approach to digital twin project planning, and overall the findings are a contribution to the developing theory around digital twins and digitalization, in general, and are also of relevance to professionals embarking on DT projects.

Suggested Citation

  • Martin Wynn & Jose Irizar, 2023. "Digital Twin Applications in Manufacturing Industry: A Case Study from a German Multi-National," Future Internet, MDPI, vol. 15(9), pages 1-16, August.
    • Handle: RePEc:gam:jftint:v:15:y:2023:i:9:p:282-:d:1222160
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    References listed on IDEAS

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    1. Martin George Wynn & Daniel Brinkmann, 2016. "Exploiting Business Intelligence for Strategic Knowledge Management: A German Healthcare Insurance Industry Case Study," International Journal of Business Intelligence Research (IJBIR), IGI Global, vol. 7(1), pages 11-24, January.
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    Cited by:

    1. Artur Machalski & Przemysław Szulc & Dominik Błoński & Aneta Nycz & Magdalena Nemś & Janusz Skrzypacz & Przemysław Janik & Zuzanna Satława, 2025. "The Concept of a Digital Twin for the Wały Śląskie Hydroelectric Power Plant: A Case Study in Poland," Energies, MDPI, vol. 18(8), pages 1-18, April.

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