Operations decisions in circular economic contexts, like remanufacturing, face dual uncertainties. They not only rely on demand forecasts but also on forecasts of returned items. It is net demand (demand minus returns) that drives replenishment. So how does this dual-source uncertainty affect the forecasting task? In this article, Thanos and Aris discuss the circular economy and the challenges of forecasting returns in a remanufacturing context. They show that serialization, the ability to link the timing of returns and sales, can substantially improve forecasts of returns, and hence of net demand

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