Effects of information on job insecurity and work engagement in times of pandemic

Pandemics raise scenarios of uncertainty that afflict even people who are used to promoting informationcongruence, as in fintechs. Thus, the purpose is to investigate the effects of vertical information sharing onmitigating job insecurity and on work engagement, moderated by the credibility of the social media informationabout the pandemic. A survey was carried out with employees of the largest Brazilian financial startup andstructural equation modeling and fuzzy-set QCA were applied to the data analysis. The results show that verticalinformation sharing mitigates job insecurity and exerts effects on work engagement. Vertical informationsharing and absence of job insecurity are, respectively, almost always and always necessary, and sufficient forhigh work engagement. Furthermore, information credibility moderates the relationship between job insecurityand work engagement. These results provide contributions by revealing effects that are antecedents of jobinsecurity and work engagement in a unique period of pandemic.