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Círculos de controle de qualidade: um estudo de caso no Brasil e uma avaliação da experiência francesa

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  • Teixeira, Déa Lúcia Pimentel

Abstract

This paper presents in its first part a case study and the corresponding eoaluaiion of the set up of Quality Control (QC) Circles in a Brazilian affiliate of a multínational corporaiion. The concluding part of the paper reports the recent experience regarding the set up of QC Circles wíthin the work organization process, in Trance, carried out in twelve large enterprises, surveyed and evaluated by Françoise Chevalier during a five year period (1980-1985).

Suggested Citation

  • Teixeira, Déa Lúcia Pimentel, 1990. "Círculos de controle de qualidade: um estudo de caso no Brasil e uma avaliação da experiência francesa," RAE - Revista de Administração de Empresas, FGV-EAESP Escola de Administração de Empresas de São Paulo (Brazil), vol. 30(4), October.
    • Handle: RePEc:fgv:eaerae:v:30:y:1990:i:4:a:38735
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