IDEAS home Printed from https://ideas.repec.org/a/ety/journl/v55y2021i2p171-194.html
   My bibliography  Save this article

Adopción de servicios electrónicos en México: el caso del e-comercio, e-banca y e-gobierno

Author

Listed:
  • Marlen Martínez-Domínguez

    (Conacyt-Centro de Investigaciones y Estudios Superiores en Antropología Social)

Abstract

En este estudio se identifican los factores que determinan en México la decisión de los individuos para usar el comercio en línea, la banca virtual y el gobierno electrónico. Se utilizaron datos de la Encuesta Nacional sobre Disponibilidad de Tecnologías de la Información en Hogares, endutih (inegi, 2017). El modelo de demanda está sustentado en la teoría neoclásica de maximización de la utilidad y se aplicó el método de dos etapas de Heckman. Los resultados de las estimaciones econométricas reflejan que la edad, el género, el nivel educativo y las habilidades digitales son esenciales para explicar el uso de los tres servicios. Esto sugiere la instrumentación de políticas públicas tendientes a disminuir las brechas entre los diferentes grupos socioeconómicos, con el fin de fomentar el uso de dichos servicios en el ciberespacio.

Suggested Citation

  • Marlen Martínez-Domínguez, 2021. "Adopción de servicios electrónicos en México: el caso del e-comercio, e-banca y e-gobierno," Economía: teoría y práctica, Universidad Autónoma Metropolitana, México, vol. 55(2), pages 171-194, Julio-Dic.
    • Handle: RePEc:ety:journl:v:55:y:2021:i:2:p:171-194
    DOI: 10.24275/ETYPUAM/NE/552021/Martinez
    as

    Download full text from publisher

    File URL: http://dx.doi.org/10.24275/ETYPUAM/NE/552021/Martinez
    Download Restriction: no
    File URL: https://libkey.io/10.24275/ETYPUAM/NE/552021/Martinez?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    More about this item

    Keywords

    Brecha digital; servicios electrónicos; habilidades digitales; confianza; modelo de selec-ción de Heckman.;
    All these keywords.

    JEL classification:

    • D01 - Microeconomics - - General - - - Microeconomic Behavior: Underlying Principles
    • Y - Miscellaneous Categories
    • D12 - Microeconomics - - Household Behavior - - - Consumer Economics: Empirical Analysis

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ety:journl:v:55:y:2021:i:2:p:171-194. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Georgina Alenka Guzmán Chávez (email available below). General contact details of provider: https://edirc.repec.org/data/etyuamx.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.