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Metodología Para La Evaluación Del Desempeño Empresarial A Partir De La Organización De Los Procesos. Aplicación En Un Hotel Del Territorio Holguinero

  • Hidelvys Cantero Cora
  • Elisa Leyva Cardeñosa
  • Yakcleem Montero Santos
Registered author(s):

    En la actualidad el sistema empresarial cubano está dado a enfrentar problemas que exigen proyectarse metas cada vez más efectivas para un mejor desempeño de su actividad, permitiendo elevar los niveles de eficiencia sobre la base de un mejor aprovechamiento de sus reservas internas. Es por eso que el presente trabajo está encaminado a realizar un diagnóstico de los problemas técnicos – organizativos que presenta una instalación hotelera del territorio holguinero. Mediante un estudio detallado de su funcionamiento en un año, fueron detectados problemas técnicos – organizativos que están afectando su desempeño y su correspondencia con el entorno. En el desarrollo de este trabajo se utilizó el procedimiento para la evaluación del desempeño empresarial a partir de la organización de los procesos, auxiliada de varias técnicas como: entrevistas, balance carga capacidad, entre otras.

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    File URL: http://www.eumed.net/cursecon/ecolat/cu/2012/ccs.html
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    Article provided by Grupo Eumed.net (Universidad de Málaga) in its journal Observatorio de la Economía Latinoamericana.

    Volume (Year): (2012)
    Issue (Month): 167 (May)
    Pages:

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    Handle: RePEc:erv:observ:y:2012:i:167:20
    Contact details of provider: Web page: http://www.eumed.net/cursecon/ecolat/

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