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Procedimiento Para El Diagnóstico De La Logística Interna Aplicado En Una Empresa De Servicios Extrahoteleros

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  • Damaris Valdés Ferrer

Abstract

En este trabajo se presenta un procedimiento para realizar el diagnóstico de la logística interna, el cual fue aplicado en una empresa de servicios extrahoteleros. A partir de su aplicación se determinó un banco de problemas teniendo en cuenta las principales dificultades encontradas, así como un conjunto de acciones que le permitieron a la entidad mejorar los niveles de eficiencia e incrementar la satisfacción del cliente interno.

Suggested Citation

  • Damaris Valdés Ferrer, 2012. "Procedimiento Para El Diagnóstico De La Logística Interna Aplicado En Una Empresa De Servicios Extrahoteleros," Observatorio de la Economía Latinoamericana, Grupo Eumed.net (Universidad de Málaga), issue 164, March.
  • Handle: RePEc:erv:observ:y:2012:i:164:5
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